Ariel designs applications and systems that support business and individual performance. Ariel captures and integrates the expert knowledge that makes organizations successful into the business infrastructure. When training and support can't solve the problems, we design solutions that allow people to plug it in and perform like experts, Day One.
Keywords: application design,epss,user interface,knowledge management,performance support,interface,software design,user experience,electronic performance support,human factors,contextual,b2b,call center,prototype,heuristic evaluation