Customer Reviews for Bavarian Motors
Steve on 4/24/2017 7:33:35 PM
I created an account to write this review. I have never written a review before but I feel like I must warn potential customers so they don't get misled by this company like I did. After moving to Cincinnati, I choose Bavarian Motors to service my car. At first I thought this was a trustworthy repair shop as I just blindly followed their advice and my car worked. After an oil change, I was given a list of recommended repairs. I don't know a lot about cars so I just accepted their recommendations as valid. I was about to schedule for repairs on new front struts, transmission, and control arms but I got a letter from the BMW dealership saying that I have a free safety recall on my air bags and they were going to replace them. My plan was to replace my airbags at dealership and then have my repairs done at Bavarian Motors. When I took my car to the BMW dealership, I was given a complimentary safety inspection. Surprisingly, they said my car was in great shape, and only needs new control arm bushings. I couldn't believe how the dealership could have such a different opinion. I actually showed the BMW dealership my recommended repairs from Bavarian Motors. They literally laughed when they saw it and said my struts and transmission are completely fine. I then took my car to AUTO4N for another opinion. They concurred with the dealership and I let AUTO4N replace my control arm bushings.
I understand there is some subjectivity in telling whether certain parts need to be replaced or not, but there is no way Bavarian Motors weren't "taking me a ride." I am upset that after a year of developing a relationship with this company they would misled me like this. I can't say Bavarian Motors doesn't know how to fix cars as they have fixed my car every time I brought my car in with a check engine light on, but I definitely would stay away from them unless you want to just give them money for necessary repairs.